Self Collection

Customers can opt for self collection at our 2 designated outlets:
AMK Hub #02-28
Tampines 1 #01-49

Once the items are placed at the store, we will inform our customers via email. This is usually within 3-5 days.

Local Delivery

Normal Postage varies between $1.00 - $3.50 depending on the weight of each individual parcel.  

SingPost normally takes 2 - 7 working days (exclusive of weekends/public holidays) to deliver Normal Post.

Registered Postage is an additional $2.24 on top of normal postage costs and is calculated per parcel.

Delivery Time

• Delivery time is usually 7 to 12 working days (excluding Sat, Sun and Public Holiday)
• The stated delivery time is for reference only. We do not guarantee the actual delivery time. Late arrivasl may be due to the following reasons;
  1. A change of mind after purchase
  2. Slight difference in the shade of colour, thread fray ends, wrinkles, slight misalignment of seams and minor stains
  3. Button loss
  4. Sizing issues (Please refer to the measurements of the item when making purchase.)
  5. Deliberate damaging or soiling of the item
• If you do not receive the parcels after 14 working days after the payment is cleared, please feel free to contact us for the tracking information.
  

Shipping For Re-stock/Replacement Items

• We will send the restock items out once there is stock. However, we do not guarantee the delivery time.
• All re-stock/replacements items will be mailed out using Normal Postage.
• Please feel free to contact us for more details.
  

Free shipping for orders over $150 are applicable only if:
- The amount is paid for in a single receipt. Please note that it cannot be accumulated.
- All items paid for are sent out in a single parcel
**Free shipping refers to Normal/Regular Postage. For registered postage, please top up an additional $2.24

In the event that items exceed the maximum weight per parcel (as quoted by SingPost), the customer will be required to top up the difference.

Mugigae will not responsible for any items lost in transition although we will enquire the status of delivery from SingPost upon request.

It is always advisable to opt for Registered Postage!

Worldwide Delivery (International Customers)

Mugigae brings international mail delivery to our customers and offers customers superior service quality to satisfy our customers requirements.

Delivery Time

• Delivery time is usually 10 to 16 business days (excluding Saturday, Sunday and public holidays)
• All items are sent by Registered Air Parcel.
• Delivery time includes customs inspection which is usually about 10 to 16 business days for Registered Air Parcel.
• The stated delivery time is for reference only. We do not guarantee the actual delivery time. Late arrivals may be due to the following reasons:
  1. Parcels being delayed by Local Customs.
  2. Parcels are returned to the nearest Post office.
  3. Incorrect or incomplete shipping address
  4. Parcels are sent back to us due to it being unclaimed for over 10 days
     

Shipping Cost

• All shipping cost will be shown upon checkout from our shopping cart
• For more details on shipping cost, kindly refer to our partner site, please click here
• Shipping cost will be based on Weights and Zone (Distance from Singapore).
• Take Note: If you are purchasing only 1 item and very far away from Singapore, your shipping cost might be more than the price of the item, because Registered Air Parcel charges starts from 0.5KG so the more you buy, the shipping cost for EACH item will drop.
  

Shipping For Re-stock/Replacement Items

• We will send the restock items out once there is stock. However, we do not guarantee the delivery time.
• You can choose to keep the remaining money for your next order.
• All re-stock/replacements items will be mailed out using Registered Air Mail.